International Shipping Disclaimer
HiGrade does not guarantee at any time a certain delivery date or time frame for delivery for any product or order. Any listed time for a shipping method is an estimate only.
HiGrade is not responsible for lost, misplaced, or delayed shipments or damaged freight by the freight carriers after they have been dispatched.
HiGrade cannot be held responsible/liable for lost or stolen packages that have delivery confirmation to the address that was provided. The customer accepts full responsibility to file any claim(s) with the carrier for damaged and/or lost shipments.
We are not responsible for mis-delivery errors via carrier, or incorrect shipping info.
You may return the HiGrade Kit within 30 business days after receiving it. Please ensure that the item you’re returning is repackaged with everything that was included when you received it. Once we receive your item, we'll issue a refund.